Dear Sir or Madam,

My name is Digant Shah. I am a resident of the Sembawang area, Singapore. I am writing this letter to express my concern regarding the problems in public transport facilities in the Sembawang area.

There are two major issues related to bus service in the area. Firstly, from the last month, buses are not coming at the time at the bus stops. Secondly, the interior of the buses is really poor as the seats are broken.

People are unable to reach their destination on time due to the late arrival of buses. As a result, many people have received a notice from their employers due to lateness. In addition to that, due to broken seat passengers are not able to sit on the bus, especially elderlies who require support all the time.

I suggest the department must look into delays and resolve the related problem as soon as possible. Moreover, refurbishing of buses will not only resolve all interior issues but also it will provide comfort commuting experience.

Please give this matter your immediate attention.

Yours faithfully,

Digant Shah