You recently bought a piece of equipment for your kitchen but it did not work.

IELTS Writing Task 1(Sample Answer)

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.

Write a letter to the shop manager. In your letter,

    • Describe the problem with the equipment.

    • Explain what happened when you phoned the shop.

    • Say what you would like the manager to do.

  •  

Dear sir or madam,

I am writing about a dissatisfactory purchase of a microwave which has an issue. I called your store for the same but still have not received any kind of help.

The microwave has a heating issue.Even though have tried to change settings several times, it is not working properly.

When I called your store to place a complaint, they told me that they will send a mechanic to repair. It has been ten days but no action has been taken. Every time I call them to inquire, they give me the same reason.

I want you to send the help immediately. It has been a quite long that I have been waiting. If it is not possible to do so, I would like to have my full refund.

I am looking forward to hearing from you.

Yours faithfully,

Xyz.

 

Estimated Band Score-6.5

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August 18, 2020